Tic Tech

  PROPOSED TASK The proposed task focuses on three primary tasks that support the user needs in using a healthcare application. These tasks were selected as they represented the essential services a healthcare application should provide in a modern digital healthcare platform to meet operational requirements. The tasks selected are as follow: Book Appointment This task allows users to schedule medical consultations by selecting the preferred hospital, consultation type, doctor, and available time slot. It enables users to secure appointments conveniently without physical visits or phone calls. Pay Bills This task enables users to view outstanding medical bills and make payments directly through the application using supported payment methods. It streamlines the billing process and reduces dependence on manual or counter-based payments. View Medical Report Through this task, users can access their medical reports such as lab results, radiology findings, or discharge summaries. It pr...

 Project 1 - Project Proposal Problem Statement P atients experience long waiting times, repetitive registration processes, and unclear appointment procedures, while clinic staff face heavy administrative workloads and limited coordination across departments (Khairun Nisa et al., 2023). Reference: Reference 1 Usability Goals: i) Efficiency – Time-consuming processes slow down clinic operations and patient flow. ii) Effectiveness – Staff struggle to coordinate effectively due to lack of streamlined systems. iii) Learnability – Complicated or unclear appointment systems make it hard for patients to navigate. User Experience Goals: i) Satisfaction – Patients become frustrated by long waits and repeated forms. ii) Confidence – Staff and patients lose trust in the system’s reliability. iii) Accessibility – Poor system design may make it difficult for certain users to register or book appointments easily. Critical information such as prescriptions, test results, and cons...

GROUP 3 : TIC TECH GROUP MEMBER:   DANISH IZZ KHAN BIN AZMAN KHAN (A24CS0243) (LEADER) Hi everyone! I'm Danish Izz Khan bin Azman Khan from Kajang, Selangor. You can call me Danish. I like playing videogames and do extreme sports such as paintball. My ambition is to become a cybersecurity analyst.   PRAVEIN A/L LETCHUMANAN (A24CS0179) Hey everyone!  I’m Pravein, a Year 2 student majoring in Computer Science with a focus on Network and Security. I’ve always been fascinated by how technology works behind the scenes — from securing networks to exploring the latest trends in cybersecurity. I really enjoy learning about IT systems and finding practical ways to apply what I study. Outside of academics, I love playing snooker — it’s one of my favourite hobbies that helps me relax and stay focused. I’m always open to meeting new people, learning new skills, and taking on exciting challenges!   NURUL HUDA NABILAH BINTI ABDUL RAHIM (A24CS0176 ) Hi, I'm Nurul Huda Nabilah ...